We keep this simple. Terrabites only collects information you give us directly — to respond to your enquiry or manage your meal order. We don't sell your data. Ever.
Who we are
Terrabites is a food business operating from Shop No. 4, Wellwisher Kiarah Terrazo, Shinde Vasti, Hadapsar, Pune, Maharashtra 411013. We provide fresh meals, bulk meal contracts, and sweet orders to individuals and corporate clients in and around MIDC Hadapsar and Magarpatta.
For any privacy-related queries, you can contact us directly at +91 73919 10010 (WhatsApp or call).
What data we collect
We only collect personal data when you actively provide it to us — through our website contact form, WhatsApp, phone, or in person. This may include:
- Your name
- Your phone number or WhatsApp number
- Your company name and address (for bulk meal or corporate contracts)
- Your meal preferences or order details
We do not use cookies, analytics trackers, or any third-party tracking tools on this website. No data is collected automatically when you browse this page.
Why we collect it
We use your information only for the purposes it was given:
- To respond to your enquiry or meal order request
- To manage and deliver your bulk meal contract or catering order
- To send you updates about your order (via WhatsApp or phone)
- To comply with legal obligations (e.g., GST invoicing)
We will not use your information for marketing messages without your consent.
Who we share it with
We do not sell, rent, or trade your personal information to any third party.
We may share your details with:
- Our kitchen and delivery staff — only to fulfil your order
- Government authorities — if required by law (e.g., tax authorities)
That's it. No marketing companies, no data brokers, no social platforms.
How long we keep it
We keep your contact and order details for as long as needed to fulfil your order and for the period required by Indian tax and business law (typically 7 years for financial records). If you ask us to delete your data, we will do so unless we are required by law to retain it.
Your rights under India's DPDP Act 2023
Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:
- Access — ask us what personal data we hold about you
- Correction — ask us to correct inaccurate data
- Erasure — ask us to delete your data (subject to legal retention requirements)
- Grievance redressal — raise a complaint with us, and we will respond within 30 days
To exercise any of these rights, contact us on WhatsApp at +91 73919 10010 or drop by our location in Hadapsar.
Children's privacy
Our services are intended for adults and corporate clients. We do not knowingly collect personal data from anyone under the age of 18.
Changes to this policy
If we make any significant changes to how we handle your data, we will update this page and revise the "Last updated" date at the top. We encourage you to check this page periodically.
Questions or requests?
Reach us on WhatsApp — it's the fastest way to get a response.
📍 Shop No. 4, Wellwisher Kiarah Terrazo, Shinde Vasti, Hadapsar, Pune 411013